Term and Conditions
These Terms and Conditions (“Terms”) govern your use of the Website and any request for service you make with Appliance Repair San Angelo (“we,” “us,” or “our”).
By using this Website, calling us, texting us, or scheduling service, you agree to these Terms.
1) Service area
We provide appliance repair service in San Angelo, Texas and nearby areas. Availability depends on technician scheduling, parts availability, weather, and travel distance.
2) Estimates and pricing
- Any price we give before seeing the appliance is an estimate only.
- Final pricing may change after diagnosis, testing, or once we confirm the model, condition, and needed parts.
- If we quote a price in writing (text or email), it applies to the specific appliance, issue, and address discussed.
3) Diagnosis and approval
- We typically perform a diagnosis before completing a repair.
- We will explain the issue and the recommended fix.
- No repair will be completed without your approval, unless you tell us otherwise.
4) Appointments, access, and delays
To keep your appointment on time, you agree to:
- provide a correct service address and contact number
- make sure someone 18 or older is present (unless we agree on another arrangement)
- provide safe access to the appliance (pets secured, clear pathway, reasonable working space)
Arrival times are estimates. Delays can happen due to traffic, weather, earlier jobs, or parts pickup. We appreciate your patience and will communicate when we can.
5) Cancellations and rescheduling
If you need to cancel or reschedule, call or text us as soon as possible at +1 (325) 222-9201. Same-day cancellations may limit available appointment times.
6) Parts and special orders
- Some repairs require special-order parts.
- Part delivery times are controlled by suppliers and may vary.
- If a part becomes unavailable, discontinued, or backordered, we will discuss options with you.
7) Customer responsibilities (proper use and maintenance)
Appliances can fail due to normal wear, power issues, water leaks, ventilation problems, pest damage, misuse, or poor maintenance. You are responsible for:
- using appliances according to the manufacturer’s instructions
- maintaining proper power, water, venting, and drainage conditions
- addressing unsafe conditions (leaks, electrical problems, gas odors) before service when possible
8) Safety and right to refuse service
For safety reasons, we may refuse or stop service if we believe there is an unsafe condition, including (examples):
- exposed wiring, severe water leaks, or active gas smell
- aggressive animals, unsafe environment, or hazardous materials
- appliances in unsafe locations (tight spaces, unstable platforms)
If you smell gas or suspect a gas leak, leave the area and contact your gas provider or emergency services right away.
9) Limitations of service and liability
- We are not responsible for pre-existing damage, rust, wear, or weak components that fail during normal diagnosis or repair.
- Some appliances may have multiple problems. Fixing one issue may not prevent future failures.
- We are not responsible for food loss, downtime, lost profits, or other indirect damages related to appliance failure.
Nothing in these Terms limits rights that cannot be limited under applicable law.
10) Warranties and guarantees
Any warranty (if offered) may vary by job and part. If we provide a warranty, we will explain:
- what is covered (labor, parts, or both)
- the time period
- what is not covered (misuse, power surges, water damage, normal wear, etc.)
If you want, tell me what warranty you offer (example: 30-day labor warranty) and I’ll insert it clearly.
11) Photos, notes, and communication
For scheduling and service records, we may take notes and may take photos of the appliance or installation area (for example: model/serial tag, wiring layout, leak location). We do not take photos for marketing without your permission.
Calls and texts may be used to communicate appointment details and service updates.
12) Website use
You agree not to:
- use the Website in a way that breaks any law
- attempt to disrupt the Website or access areas you are not allowed to access
- copy or reuse Website content without permission
The Website content is provided for general information only. We try to keep it accurate, but content may change.
13) Third-party links
he Website may include links to third-party sites. We do not control those sites and are not responsible for their content or policies.
14) Privacy
Your use of the Website is also subject to our Privacy Policy. Please review it for details on how we handle personal information.
15) Changes to these Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date.