Privacy Policy
This Privacy Policy explains how Appliance Repair San Angelo (“we,” “us,” or “our”) collects, uses, and protects your information when you visit https://appliancesrepairsanangelo.com/ or contact us for appliance repair service in San Angelo, Texas.
Information we collect
We collect information you choose to share when you call, text, or submit a form on our website. This may include:
- Your name
- Phone number
- Email address (if you provide it)
- Service address (where the appliance is located)
- Appliance details (type, brand, issue)
- Notes or messages you send to us
Information collected automatically
When you visit our website, some information may be collected automatically, such as:
- IP address
- Device type and browser type
- Pages you view and how you move through the site
- Date and time of your visit
- General location information (such as city)
We use this information to keep the site running well, understand what visitors need, and improve our pages.
How we use your information
We may use your information to:
- Answer your questions and return your calls
- Schedule and manage service appointments
- Provide appliance repair service and customer support
- Send appointment updates by phone or text
- Improve our website, services, and customer experience
- Help prevent spam, abuse, or fraud
We do not sell your personal information.
Calls and text messages
If you call or text us, we may keep a record of the communication to help with scheduling, service, and support.
If you no longer want to receive messages, tell us during the call or reply STOP to any marketing text (if applicable). Message and data rates may apply.
Cookies and website tracking
Our website may use cookies or similar tools. Cookies help:
- make the website work properly
- remember basic settings
- understand traffic and improve performance
You can control cookies in your browser settings. If you block cookies, some parts of the site may not work as expected.
No online payments
We do not accept online payments through this website. We do not collect credit card information on our site.
How we share information
We may share information only when needed to run our business, such as with:
- website hosting and maintenance providers
- email or phone service providers
- website analytics or marketing tools (used to measure calls, visits, and form submissions)
We share only what is needed to provide the service. We do not allow others to use your information for their own marketing.
We may also share information if required by law or if needed to protect our rights, safety, or property.
Data security
We take reasonable steps to protect your information. No website can be guaranteed 100% secure, but we work to reduce risk and limit access to personal data.
Data retention
We keep personal information only as long as needed for:
- scheduling and providing service
- business records and support
- legal, tax, or accounting needs
Your choices
You can request that we:
- update or correct your information
- delete certain information we have about you (when allowed by law)
To make a request, call us at +1 (325) 222-9201.
Children’s privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.
External links
Our website may link to third-party websites. We are not responsible for the content or privacy practices of those sites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.